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AI SOC Success Program

AI SOC Success Starts on Day One

Morpheus is the most complete AI SOC platform in the industry — but technology only delivers when your team knows how to use it, trust it, and push it to its limits. That’s what D3’s AI SOC Success Program is designed for. When you deploy Morpheus, our team works alongside yours. A Customer Success Manager is here to help you achieve AI SOC success from day one — with the expertise, guidance, and resources to make it stick.

Goals of D3’s AI SOC Success Program

Transparency

No black boxes — in the platform or in our partnership. We aim to provide proactive, straight-talking communication at every stage so you always have clear visibility into your AI SOC metrics, platform performance, and what’s coming next.

Customer Success Manager support from day one

Implementation and success planning at the start of engagement

Early visibility into product updates and Morpheus feature releases

Adoption

Morpheus gets more valuable the more you use it. Our AI SOC Success team offers strategy sessions, training, recordings and SOC automation knowledge, on demand — all designed to drive AI SOC adoption and help your team unlock the full autonomous capability available to them.

Power user training

Team wide training

Integration optimization

Empowerment

When your team understands Morpheus deeply, they stop managing a tool and start running an autonomous SOC. We work alongside your analysts and engineers to build the fluency, confidence, and AI SOC metrics framework that comes from getting the most out of every investigation, playbook, and integration.

Executive business reviews covering AI SOC metrics

Reporting best practices and guidance

Extensive library of technical documentation

Help, When and How You Need It

Success Plans

A roadmap built around your AI SOC goals and operational priorities.

AI SOC Consulting

Tap into D3’s AI SOC consulting expertise to accelerate deployment and maximize platform value.

Continuing Education

Self-paced and instructor-led virtual courses to deepen AI SOC fluency across your team.

SOAR to AI SOC

Move from legacy SOAR to a modern AI SOC with our team available to guide the process.

Customer Success Stories

See how D3 customers have achieved success and transformed their security operations from reactive to proactive.