Careers

Job Description

We’re looking for a Vancouver-based employee who can manage our digital marketing operations, lead generation campaigns and Salesforce administration (for marketing purposes).

You need to have experience planning and executing email marketing, content syndication, display advertising and social media campaigns that generate qualified leads. It is also critically important that you’re able to fully leverage Salesforce and Marketing Automation Platforms (Hubspot/Marketo/Pardot), to target specific accounts, segment prospect lists, automate workflows, and track campaign spend and effectiveness.

Reporting to the Director of Marketing, you will work with your teammates in the Marketing Communications team and the Demand Generation team to deliver strategic marketing content and messaging to qualified prospects through a variety of digital marketing and lead generation vehicles—while tracking contact and campaign data in Salesforce.

About D3 Security
D3 is revolutionizing Cyber Security Operations and Incident Response in the enterprise, with our award-winning D3 SOAR platform. From our Vancouver HQ, and with global reach, D3 helps security operations centers (SOCs) and incident responders to improve both the speed and quality of their investigations.

What You’ll Do

• Plan weekly/monthly/quarterly campaigns and execute them through email marketing, social media content/ads, display advertising, retargeting, webinars, etc.
• Connect and/or integrate digital marketing and lead generation tools with the Salesforce platform
• Configure the Salesforce platform to effectively track target accounts and “flag” hot leads
• Engage target accounts by fully leveraging the tools at your disposal
• Create and maintain marketing automation workflows
• Identify new lead generation opportunities
• Help to implement strategies and KPIs that can scale as our company grows into new markets
• Reinforce D3’s presence at conferences with marketing programs prior to, during, and after the event

What We’re Looking For

• Proficiency in Salesforce and marketing automation tools is a must.
• BA or BSc degree, or certificate, or strong relevant experience, in Marketing, Business, Communications, Public Relations, Technology or related field.
• 2+ years of relevant digital marketing and lead generation experience.
• Experience in B2B technology/software/managed services, or cyber security of any kind, is an asset; relevant marketing agency experience will also be considered an asset.
• Experience with Salesforce and Marketing Automation Platforms are a must; experience with Terminus, Outreach, DiscoverOrg, LinkedIn Ads, Account-Based Marketing are assets.
• Ability to manage changing priorities and deliverables while maintaining a positive attitude.
• Clear, persuasive and effective written and verbal communications.
• Track record of delivering leads
• Dedication the company

D3 offers a competitive salary based on skills and experience, with a comprehensive medical/dental benefits package.

Due to the high number of applications, only successful applicants will be contacted.

To Apply Click Here

Job Description
Our rapidly growing organization is seeking a Business Development Manager (Hunter role) who highly motivated, professional, ambitious, driven with a strong work ethic to sell D3’s suite of software for the Security market. The compensation package offers a base salary, combined with commissions with no cap as well as generous accelerators for overachievement.

Responsibilities
The BDM will be responsible for identifying new sales opportunities and drive the sales process from initial contact to the signed contract and create a tailored sales approach for each prospective client through discovery and needs analysis. Develop new client relationships to build and manage a sustained pipeline of opportunities. Develop proposals; respond to RFP’s and conduct web-based and face-to-face sales presentations for prospective customers. Tenaciously prospecting, including cold calls, effective use of sales tools, and partner networking.

Deliverables

• Execute an approach to your sales territory with clear emphasis on strong pipeline building
• Follow up on leads generated through marketing driven programs, prioritize and pursue additional targets in your territory.
• Perform outbound lead generation (calls, e-mails, product demos, and webinars).
• Keep an eye out for process improvement. How can you make the machine run better?
• Demonstrate your ability well within a team including sales, pre-sales and professional services
• Analyze the customer’s needs, provide product demos, present the best suited implementation program, and write proposals.

Requirements

• A sales professional with over four years’ experience in selling complex B2B solutions
• Consistent YOY quota attainment at previous roles
• Have developed territory maps, account plans and QBR’s in past roles
• Understanding and implementation of “The Challenger of Sale” methodology
• Must be able to conduct pitch presentations in person and via online web tools
• Highly customer-focused mindset and consultative sales approach
• Must be a hunter and possess the ability to multi-task within your sales pipe.
• Ability to go out and source your own deals while nurturing and closing the end of funnel opportunities
• Must be able to learn quickly
• Has a stellar work ethic and proven success as a self-starter
• Can shorten the sales cycle in your given territory

To Apply Click Here

Job description
As a company that is growing rapidly, we’re always looking for talent and plan on adding several more dedicated application support individuals to our team within the next few months.

As a Technical Writer you will work closely with cross-functional teams including product managers, software developers, quality assurance engineers and support leaders to ensure delivery of high quality and effective documentation and training to our end users. We are seeking talented, motivated technical writers and trainers with a passion for producing end user documentation and training that supports our clients while using our products and services.

The role will be measured by delivering high quality internal and client facing documentation and training. The ideal candidate will be highly motivated and have a passion for writing and training. This position will provide the opportunity to build analytical as well as verbal and written communication skills while learning about D3’s enterprise software solutions. Candidates must have a ‘can do’ attitude and enjoy working in a fast-paced team environment.

Responsibilities

• Build technical and end user documentation using functional specifications, developer documentation and their own research as inputs.
• Ensures documentation is accurate, complete, and adheres to style guidelines to ensure high quality and usability.
• Builds short video tutorials
• Analyzes, structures and presents information based on audience needs.
• Works closely with the product development team (Product Managers, Developers, and QA Testers).
• Participates in the Agile software development process.
• Ensures compliance with legal, style, and other corporate standards.
• Plans the information design deliverables for assigned areas every release.
• Quickly learns and develops core product knowledge.
  Meets project schedules and quality standards.

Deliverables

• User manuals and other related hard copy documentation
• In-product help systems and associated content
• Internal and external knowledge-based information
• Short video tutorials
• Training material
• Template design and layout improvements
• In-product information beyond help (e.g. error messages, wizard text, field labels)

Requirements

• Knowledge of software documentation principles, tools, and processes.
• Demonstrated experience with standard documentation tools and technologies (e.g. Robohelp, Adobe FrameMaker, OxygenXML, MadCap Flare, MS Word, MS Visio, and Snagit).
• Experience in public speaking and video production
• Experience in instructional design and/or creating training materials or tutorials
• 2-5 years’ experience as a technical writer (preferably in the software industry)
• University degree in English, Computer Science, or related field.
• Technical Communications certificate is desirable.
• Fluent in English with excellent written and oral communication skills.
• Ability to understand complex technical information.
• Exceptional attention to detail.
• Strong organizational, planning and analytical skills.

To Apply Click Here

Job description
We are currently looking for a qualified System Engineer to join our growing team.

Responsibilities

• Deploy D3 products to development, staging and production environments
• Maintain and support web servers, database servers, other servers, network, and applications to ensure high availability, performance and scalability
• Ensure systems, servers, network, databases and applications are operating in accordance with established security policies, procedures and standards
• Troubleshoots and resolves technical system, server, network, database, and application problems
• Identify areas of improvement in system / server / network / database / application administration, and implement these improvements once approved
• Write and modify PowerShell or other scripting languages to monitor system, server, network, application, database and security

Requirements

• Graduate degree in Computer Science, Computer Engineering, or related discipline with 3+ years’ experience
• Excellent technical knowledge of Windows 2008/2012 Server, including IIS 7/8, load balancing
• Excellent knowledge of Microsoft SQL Server 2008/2012, including SQL script, performance tuning, backup/restore, clustering/mirroring, log shipping
• Excellent technical knowledge of system/network hardware, protocols and standards, including RAID, SSO/Active Directory/LDAP/SAML/ADFS, TCP/IP, HTTP/HTTPS, SSL/SSH, Cyber Security/SIEM/log management, firewall, switches, routers, load balancers, VPN, remote access
• Good knowledge of Hyper-V, VMWare
• Good knowledge of PowerShell, Python, other scripting languages
• Excellent technical knowledge of Linux variants

D3 offers employees a very positive and supportive work environment with excellent salary and benefits. Most importantly we offer the exciting and challenging development platform that every employee can grow and shine.

To Apply Click Here

Job description
The Company is experiencing exponential growth and needs smart and motivated team players. We are currently looking for a qualified QA Tester / QA Analyst to join our growing team.

The successful candidates have ideally worked in a QA department for at least 3 years, with expert level experience using manual testing procedures and methodologies. You should be comfortable performing a variety of tasks – from product testing to functional spec review, documentation, server setup and system configuration, product release, and should be comfortable performing them independently. While not required, coding knowledge and experience are big bonus.

Responsibilities

• Participate in all aspects of testing D3’s web and mobile applications, including functional review, test planning, environment setup, test case creation, functional and regression testing, and bug creation and validation
• Design, deploy and maintain testing environment (Windows Server and SQL server) for functional, performance and security testing
• Troubleshoot and analyze issues during testing;
• Produce internal documentation for QA as required.
• Participate product release steps, including planning and arranging releases, writing help, participating internal training, and generating release documents
• Work closely with Deployment team to ensure smooth production installation

Requirements

• Diploma or University Degree (Bachelor Degree in Computer Science preferred)
• 3+ years testing on web and mobile applications
• Comfortable working with Windows Server and SQL server
• Browser based testing experience with IE, Chrome, Safari, and Firefox
• Solid understanding of T-SQL, C#, HTML, Javascript and CSS
• Familiarity with general networking principles and domains
• Strong troubleshooting abilities, disciplined and detailed oriented
• Effective written and verbal communication skills

Desirable

• Experience with automated testing tools, Selenium or others.
• 1+ year development experience in T-SQL/C#/HTML/Javasript- Experience performance/load testing in high throughput server environment
• Experience working with virtual environment (Hyper-V/VMWare)

D3 offers employees a very positive and supportive work environment with excellent salary and benefits.

Most importantly we offer the exciting and challenging development platform that every developer can grow and shine.

To Apply Click Here

Job description
We are currently looking for a qualified Intermediate Software Developer to join our growing team.

Requirements

• University Degree in Computer Science or Engineering
• Highly motivated, proactive, efficient, reliable, organized, detail-oriented, and passionate for technology.
• 3+ years’ related Web, Windows, SQL, and Mobile software development experience
• C#, ASP.Net, HTML5/Javascript/CSS, JQuery, and Google API.
• Mobile development for IOS, Android, and Windows mobile.
• Database designing, programming and performance tuning on MS SQL server 2008/2012/2014
• MS Analysis Service and reporting Service
• Windows Server 2008/2012, and IIS 6/7/8
• Crystal Report 2010
• D3 offers employees a very positive and supportive work environment with excellent salary and benefits. Most importantly we offer the exciting and challenging development platform that every developer can grow and shine.

To Apply Click Here

Job Description
Are you an exceptional lead generator and sales enthusiast? Do you enjoy cold calling and speaking with high level executives on a daily basis? Are you ambitious & driven to learn the fundamentals of cybersecurity and software sales while building consultative relationships with C level executives?

This role is designed for someone who enjoys qualifying & starting opportunities from the ground up, matching wants/needs of organizations to D3’s cybersecurity offering. If thinking outside the box, taking an entrepreneurial approach to your verticals and being part of a fast paced company excite you…then D3 is the perfect fit. We offer an above average, very competitive salary and the ability for you to grow within a dynamic team and organization.

Responsibilities

• Prospect and hunt for net new leads in assigned markets
• Qualify a large number of outbound leads
• Cold call, conduct email campaigns, utilize social media to book introductory meetings with prospects
• Generate opportunities for D3’s cybersecurity product
• Become an expert in your vertical and know your business fully
• Build strong relationships with prospects and their markets
• Uncover new opportunities- net new logos
• Achieve all outbound targets weekly, and monthly (call volume)
• Update Salesforce with accurate and timely data. Experience using SFDC is a bonus

Requirements

• You have a Degree in Business, Marketing, IT or another related field
  Outbound sales experience (previous telemarketing/outbound sales experience)
• Experience consistently achieving daily, weekly, and quarterly call and email numbers/quota
• Previously used prospecting tools like Hubspot, DiscoverOrg and Social Media to secure meetings with prospects
• Past experience working in a start-up is a bonus
• Passionate about cybersecurity
• You are coachable, and a quick learner
• You follow the Challenger of Sale Methodology in your outreach to clients
• Excellent customer focus, a desire to learn and a sharp eye for detail
• The ability to work in a fast paced environment, excelling under pressure with a positive attitude & being a team player
• Speak English fluently

To Apply Click Here

Company Overview
D3 Security provides the world’s leading platform for security orchestration, automation, incident response, and investigation/case management. Today more than 1000 organizations – including over 100 of the Fortune 500 rely on D3 to build, automate and execute incident response plans, connect with third-party technologies and apply data-driven decisions across an enterprise-wide vision of incidents, investigations, and risk.

Product Design at D3 Security
Product Design is in the infancy stage at D3 and is changing rapidly. For instance, within the past year, the product design team has established a design system to unify the experience across a vast product portfolio while the product development team formalized a separation between the front-end and a back-end team. UX advocacy will be a core skill because we aim to grow the understanding of UX across the entire organization.

We are looking to hire two product designers. One who will UX focused while the other will be UI focused.

Who You Are
You see yourself as a design generalist who is interested in the whole design process. You may have an area where you excel at; however, you’re capable of designing a product feature end-to-end. Here is a list (adapted from Molly Nix) of essential traits you have or aspire to have include:

1. Deeply Strategic – You understand the importance of having a compelling long-term vision. More importantly, you’re able to craft the shortest path to get to the north star. You’re ready to align the needs of the users with the needs of the client, and D3’s business objectives.
2. Evidence-Informed – You derive your designs based on evidence and first principles versus only intuition. You’re able to combine both quantitative and qualitative techniques to understand the context better.
3. Good Storyteller – Ideas are nebulous at the earliest stages, and you can paint a vivid vision while describing the problems that need to be solved accurately. Your stories are relatable, and others able to experience the pain points you have discovered without having to have been part of the user research.
4. Systems Thinker – Compelling stories are often simple to understand and are relatable. However, you understand that products are complex and messy. As such, you’re able to look beyond the stories you’re told and understand the messy details underneath. For example, you’re comfortable providing designs that’ll have to support clients with a diverse set of industry backgrounds. You propose courageous changes while being respectful of the existing workflows because you think systemically.
5. Highly Collaborative – You understand that design doesn’t end at the design tool (we use Figma). Instead, it’s the starting point of a collaborative process. You’re not afraid to show your incomplete work to get a round of feedback from your fellow designers, PM/BAs, and engineers. You value feedback from diverse viewpoints as early as possible because you know it will help you make a more informed decision.
6. Incredibly Adaptive – You’re entrepreneurial, resourceful, and proactive. You understand startups are time-bounded, so you’re not tied to a specific way of completing a task. Instead, you have a set of tools and techniques that you can choose from to best solve the problem and constraints at hand.

Your Responsibilities

• Take ownership of design solutions from conceptualization to implementation
• Collaborate with other Designers, PM/BAs, Engineers to define problems, goals, and feasible design solutions
  Conduct user research, heuristic evaluations, usability testing, and competitor research
• Develop user workflow diagrams, storyboards, wireframes, and mockups for a global audience across various platforms
• Identify and rectify usability problems and pain points for existing features
• Collaborate with the development team to gain insight about technical feasibility
• Work closely with clients to understand their requirements and goals
• Become the conduit between Sales & Marketing, PM/BA, and the Development team
• Create and enforce UX patterns and usability guidelines through D3’s design system
• Deliver high-quality work in a fast-paced environment

Your Skillset

• 3+ years of experience designing web applications
• Solid understanding of user-centered design principles
• Expert knowledge in typography, visual design, and interaction design principles
• Strong proficiency with modern design tools (Figma, Adobe XD, Illustrator, etc) in a Windows-based environment
• Exceptional written and verbal communication skills – you understand the importance of UI copy
• Comfortable with designing for the whole product lifecycle – from early-stage to launch and beyond
• Ability to work both collaboratively and independently within a team
• Deeply empathetic, humble and open-minded
• Eagerness to learn and grow
• Expert at wireframing, prototyping and user research
• A portfolio that showcases your UX and visual design skills

Bonus

• Illustration and iconography experience
• Visual or motion design experience
• Practical experience with HTML and CSS is strongly preferred; familiarity with JavaScript (e.g. jQuery and Kendo UI) is desirable
• Comfortable with communicating with business clients to determine their design requirements
• Exposure to complex enterprise applications such as CRMs, ERPs, Security, etc.
• Experienced in creating and contributing to a design system

Quick Facts

• The office is located in beautiful downtown Vancouver with waterfront views
• A friendly environment with energetic, forward-thinking team members and management team
• Competitive salary
• Generous holiday and health benefits

Interested candidates should send a resume and a link to your portfolio. We particularly love seeing examples of design projects for enterprise products if you can.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

To Apply Click Here

Job Description
Our rapidly growing organization is seeking a Sales Engineer who is highly motivated, professional, driven with a strong work ethic to catapult D3’s software to new heights within the cybersecurity industry.

Being a part of the Sales Engineering team, you will be responsible for working closely with the sales executives to win new business by demonstrating and positioning our platform to potential and existing clients- while being a go-to for any RFP and other technical support for sales and CSMs.

Essential Responsibilities

• Supporting sales executives with deep technical, cybersecurity and product knowledge, helping pitch D3’s offering
• Assertively being the key player in sales meetings for all product and technology-related topics
• Delivering technical and/or product demos and presentations that emphasize the differentiated value of the D3 platform
• Identify and develop positioning that uniquely differentiates D3
• Analyze the market place and then consult on pricing, offering, overall package strategy
• Communicating highly technical concepts to a variety of audiences from physical security, HR, to Cybersecurity
• Managing the D3 demo buildouts to ensure that our team delivers great custom product demos to prospects
• Training and enabling the sales team, specifically pertaining to the topics of product, technology, and competitive positioning
• Take part in completing RFPs and security questionnaires
• Constantly researching to stay up-to-date on competitive solutions, products and services
• Perform other duties as assigned
• Represent D3 at industry events, conferences, and trade shows, support the sales team at certain in person meetings etc.

 

Qualifications/Requirements

• Cybersecurity professional, in-depth industry knowledge
• Bonus* CISSP Certified
• 4+ years of full-time work experience at a technology/software company
• Must be comfortable working day-to-day with cloud-based tools
• Ability to travel for in person client meetings

 

Desired Characteristics

• Excellent Communication – verbal and written
• Strong presenter
• Time management – ability to work early hours and late hours to accommodate varying global time zones
• Ability to simplify complex topics, and relate technical explanations back to the business value of D3
• Quick, on-your-feet thinking, especially in client meetings
• Problem-solving skills that enable you to identify the best solutions
• Strong Cybersecurity understanding and passion
• Outstanding collaboration skills (internal)
• Strategic thinking with ability to develop and implement actionable plans to drive business results
• Goal oriented – winning business

To Apply Click Here

D3 Security provides the world’s leading platform for security orchestration, automation, incident response, and investigation/case management. Today more than 1000 organizations- including over 100 of the Fortune 500 rely on D3 to build, automate and execute incident response plans, connect with third-party technologies and apply data-driven decisions across an enterprise-wide vision of incidents, investigations, and risk.

Requirements

• University Degree in Computer Science or Engineering
• Highly motivated, proactive, efficient, reliable, organized, detail-oriented, and passionate for technology.
• 3+ years’ related Web, Windows, SQL, and Mobile software development experience
• C#, ASP.Net, HTML5/Javascript/CSS, JQuery, and Google API.
• Mobile development for IOS, Android, and Windows mobile.
• Database designing, programming and performance tuning on MS SQL server 2008/2012/2014
• MS Analysis Service and reporting Service
• Windows Server 2008/2012, and IIS 6/7/8
• Crystal Report 2010

Quick Facts

• The downtown Vancouver, BC, office is a friendly environment with energetic, forward-thinking team members and management team
  Competitive salary
• Generous holiday and health benefits

To Apply Click Here