AI SOC Autonomy for ServiceNow Shops
Keep ServiceNow for ITSM. Add an AI SOC that automates investigations, correlates signals, and executes approved actions—without day-to-day playbook maintenance.
See Morpheus in Action
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Autonomous Security Operations
Alerts, investigations, playbooks and cases. Everything you need to go from alert to triaged to remediated—across your entire stack.
HOW IT WORKS
Your AI-Powered Security Automation Solution
The Morpheus AI SOC product integrates with your tools, creating a unified alert/data structure that enables deep, autonomous investigation across your security stack. Built-in automation, case management and reporting help close the loop.
COMPARE
ServiceNow SecOps needs you to work; Morpheus works for you.
Morpheus AI
Autonomous agents that investigate, correlate entities, and execute approved actions—outcomes over assembly.
ServiceNow SecOps
Enterprise security case management + playbooks you build in Flow Designer. (Out-of-box flows must be activated and maintained.)
Case-first workspace with evidence tracking, entity graph, timelines, AI notes, and guided next steps.
Positioned as “enterprise security case management” alongside attack-surface apps—not an autonomous SOC.
Minimal authoring to get value; autonomy reduces backlog of custom flows.
You design and maintain flow-based playbooks; even rendering flows in the SIR Workspace has required wrapper processes.
Native security orchestration with guardrails; integrate ITSM/Change for approvals when needed.
Integrations commonly rely on IntegrationHub spokes and MID Servers you deploy, network-prep, and operate.
Built for real-time triage and closure without ticket ping-pong.
Typical pattern: SIR for case/tickets, plus a separate SOAR (e.g., Splunk Phantom/XSOAR) for actual orchestration.
Scales SOC use cases without tool drift; analysts focus on decisions, not flow plumbing.
Spokes/flows expand per use case; ongoing upkeep is a known complexity even within the Now ecosystem.
Outcome reporting: finished investigations, actions taken, time back to the team.
Emphasis on workflows, SLAs, and task tracking; security outcomes depend on the quality and coverage of your playbooks
Designed for SOC + MSSP delivery: reusable logic with isolation and policy controls per tenant/client.
Multi-team/tenant is doable but tends to multiply spokes/flows and maintenance across variations
trusted Worldwide
Adopted by Enterprises and Top-Tier MSSPs
COMPARE
Operate, don’t hand-build.
ServiceNow SecOps emphasizes workflows; Morpheus runs investigations and response with AI-built playbooks.
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SecOps cost comparison
ai soc features
Get AI Working in Your SOC
Contextual response
Respond to incidents with speed and precision using Morpheus AI’s contextual playbooks. Whether you prefer drag-and-drop simplicity or the power of AI-driven automation, Morpheus AI generates playbooks tailored to each event, for your environment.
Proactive hunting
Stay one step ahead of attackers by proactively identifying and neutralizing potential risks. Morpheus AI’s contextual playbooks search horizontally and vertically across your environment, uncovering hidden threats and vulnerabilities.
Full-stack timeline
Visualize the entire attack lifecycle with Morpheus AI’s full-stack timeline. From initial access to final impact, our timeline automatically compiles and presents the sequence of events, saving analysts hours of manual effort. Understand the complete story of each incident at a glance, empowering your team to respond swiftly and confidently.
Link analysis
Uncover hidden connections and accelerate investigations with Morpheus AI’s link analysis. Visualize the relationships between artifacts, IOCs, and incidents in an intuitive graph, revealing the full scope of the attack.
Risk score priority
Ensure no critical threat is overlooked using Morpheus AI’s comprehensive risk scoring. Our incident response priority score combines impact, threat confidence, contextual weight, and mitigation status to accurately assess the severity of each event.
Incident summarization
Reduce investigation time and empower your team with instant access to critical insights. Instantly understand the key details of any incident with Morpheus AI’s AI-driven summaries. Our AI summarization compiles all relevant information into a clear, concise overview, enabling even Tier 1 analysts to quickly grasp the attack methodology.
Detailed AI-guided remediation steps for your team
Resolve incidents faster and more effectively with Morpheus AI’s guided remediation. Our AI provides clear, actionable recommendations based on the specific incident and your environment. From quarantining hosts to implementing certificates, Morpheus AI guides your team through the necessary steps to contain and eliminate threats.
Visible code generation
Take control of your security automation with Morpheus AI’s visible code generation. Morpheus provides full access to the back-end Python code for every AI-generated playbook, ensuring complete transparency and customizability. Adapt and optimize your playbooks to meet your unique needs and maintain full control over your security processes.
Unlock the AI SOC Advantage
Investigate Every Alert…Autonomously
Morpheus runs down every alert—triaging the majority in minutes—without rule suppression, ignored alerts, or extra headcount. ServiceNow SecOps relies on flows you build and maintain.
- Proper investigations
- Fewer handoffs
- 24-7-365 AI coverage
Keep ServiceNow…Skip the SecOps Overhead
Stay on ServiceNow for ITSM, CMDB, and Change. Let Morpheus handle investigations and response—no Flow Designer maze, spoke sprawl, or MID-server plumbing for core SOC work.
- Works with your ITSM
- No MID-server sprawl
- Faster time-to-value
Built for Peak Load
No crashing, no queuing. Morpheus scalably delivers autonomous investigation, triage, and response—across tenants and toolsets—without ticket ping-pong.
- Multi-tenant
- Dynamic scaling
- Stress tested
“We went from 145,000 alerts to under 1,000. That’s a 99% reduction.
Our mean time to detect and mean time to respond have all dropped significantly.”
Frequently Asked Questions
Is Morpheus Really an AI SOC Tool? Isn’t it Just SOAR?
Morpheus is not a SOAR with AI sprinkled on top. It’s an Autonomous SOC platform that generates, tests, and runs playbooks directly from your live data. Unlike SOAR, which relies on manually built runbooks, Morpheus dynamically adapts workflows, correlates alerts across SIEM, EDR, IAM, and cloud, and validates actions with governance steps (unit tests, GitHub PRs, approvals).
Can I Switch from ServiceNow SecOps to Morpheus?
Yes. Morpheus is designed for easy migration. Instead of rebuilding static playbooks, you can generate automation from active ingestions (e.g., CrowdStrike). Morpheus supports 800+ integrations, CI/CD pipelines, and version control with GitHub, making it straightforward for teams already running ServiceNow SecOps to switch without downtime.
How Can I See if Morpheus Is Right for Me?
You can request a live demo and see Morpheus handle your own alert data. The platform gives you transparency with open YAML logic, visible code generation, and safe confirmation steps before any high-impact action. That means you get AI-driven speed with full analyst oversight and governance.
What are the key differences between Morpheus and ServiceNow SecOps?
ServiceNow SecOps is optimized for ticket-centric workflows. Morpheus is case-centric: it automates triage and investigation, then updates ITSM with results.
Case vs. ticket orientation
ServiceNow centers on tickets, fields, and task assignments. Morpheus begins with the case, applies AI triage to reduce noise, and drives investigation and response in one place.
Automation model
In ServiceNow, analysts typically author and maintain flows/transforms, which can slow incident handling. Morpheus runs per-alert, AI-built playbooks with minimal wiring—even during spikes—so work scales with less maintenance.
Containment workflow
ServiceNow deployments may involve moving across tools and tickets to isolate a host or block a user. Morpheus guides next-best actions and executes pre-approved, reversible responses directly from the case.
Governance
ServiceNow promotions often use engineering-heavy CI/CD processes. Morpheus includes approvals, history, and environment-bound connections to keep production safe with less ceremony.
Economics
ServiceNow teams can drift toward “runbook factories” to feed ITSM. Morpheus flips the model: fewer clicks, faster decisions, and shorter MTTR—with outcomes written back to ITSM automatically.
Which platform is better for MSSPs and enterprises?
Morpheus scales for multi-tenant MSSPs and enterprise SOCs, offering modular playbooks, case management, and governed automation.
D3 Security is not affiliated with ServiceNow SecOps. All trademarks are the property of their respective owners. This comparison reflects publicly available information and our team’s evaluation as of October 2025.